Snow on Road at 73 ELGIN MEADOWS LI SE
Water in not draining
CLOSED
No Action Required - Close SR. 2018-04-15 Rp1- inspected location pictures added. Homeowners are not clearing the curb/gutter nor the catch basin to allow for overland drainage as required; * Please note it is very important that homeowners know they need to clear the gutter and swales when doing their daily snow clearing from their sidewalk to ensure water can reach/ drain to the catch basin. we want to inform the citizen to clear ice and snow that's blocking their storm drain to help water flow. "The curb and gutter needs to be maintained properly by the homeowner to prevent an ice build-up caused by the freeze and thaw cycle. This is a very common occurrence in our city due to the chinooks and is solved and prevented by the home owners if sidewalks are properly maintained to mitigate the water caused by the melting snow and ice to flow along the curb. If not maintained the melting snow and ice will flow over the side walk and down the roadways, therefore when the freeze cycle happens it will cause the ice to build up along their property and roadway causing the concerns with freezing over catch basins. Residents are required to keep the walks around their property safe during these freeze-thaw cycles. We have made note of your concerns and we will investigate and action if needed on a priority basis only". -
8 days ago
#18-00342424
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Snow on Road at 50.97N 114.13W
Bottom of back lane serious melted ditch hard to get out, cars getting stuck for two weeks now
CLOSED
No Action Required - Close SR. We do not sand/plow lanes. -
8 days ago
#18-00343416
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Snow on Road at 519 99 AV SE
Ice ruts on left side of car, and on right side of car. End up with ice jammed under car. Ice wedged under car can rip equipment on underside of car. Need to block off this area of alley so no one else gets caught.
CLOSED
No Action Required - Close SR. We do not sand/plow lanes. -
8 days ago
#18-00335419
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Snow on Road at 100 Pineland Pl NE Northeast Calgary Calgary
The plow was here last night , the ruts are still more than 4" deep . Please send someone for better ice removal . This is not acceptable . the ice is still higher than the sidewalk
CLOSED
8 days ago
#18-00300241
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Snow on Road at 549 Millview Bay SW Southwest Calgary
This is a correction for service request number 18-00231957
CLOSED
Completed - Close SR. Mar 14 RR Dispatched sander to location. -
10 days ago
#18-00235390
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Snow on Road at 549 Millview Bay SW Southwest Calgary
This is a correction for service request number 18-00231957
CLOSED
10 days ago
#18-00235398
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Snow on Road at 10705 18 ST SE
Large mounds of ice on roadway and can be hit easily in high traffic times.
CLOSED
Move to 7 Day SNIC Plan. 2018-04-05 > AH >Thank you for your Service Request. Please know that we are currently working through our 7 Day plan and this location will be addressed through our 7 day snow plan. Priority System; * Day 1 - We start on the high volume roads, called Priority 1s, in order to keep the greatest number of Calgarians travelling safely. Priority 1 roads, such as Crowchild and Glenmore Trail, carry more than 20,000 vehicles per day, and are plowed, sanded and salted by the end of the first 24 hours once the snow stops falling. Please note this is a straight through pass on all priority ones, not including turning lanes nor bus lay-bys, these are done on Day 3. Steps and Walks are also included in our Day 1 SNIC Plan and these areas have been determined by City Council please visit Calgary.ca to learn more about prioritized areas for snow clearing; * Day 2 - Up next are the Priority 2 roads which are plowed, sanded and salted within 48 hours after the snow has stopped. Priority 2 routes are roads which typically carry 5,000 to 19,999 vehicles per day. These area's included many Transit bus routes, Roadways with marked, on-street bike lanes, designated emergency routes and any other problem areas; * Days 3-6 - On day three, we move into the residential areas as well as designated feeder collector routes that run in and out of communities. Residential roads with school and playground zones, hills and intersections are considered a Priority 3, while the remaining residential roads that have the lowest traffic volumes are considered to be a Priority 4. City crews maintain residential roads on days three through six by sanding, salting and flat-blading. Under our plan, plows will knock down ruts to 12cms, but will not remove snow from residential streets.; * Day 7 - On the last day of the Seven Day Plan, crews will monitor the roads and respond to service requests for additional snow and ice control and get ready to do it all over again. Roads will also handle any other areas that they will identify that need snow removal action required. -
11 days ago
#18-00310962
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Snow on Road at 308 60 ST SE
Snow back paved alley
CLOSED
Move to 7 Day SNIC Plan. 2018-04-05 > AH > * Thank you for your SR, Sanding and Plowing is presently ongoing as per city policies and priorities. We have made note of your SR and will try to attend as a curtesy as long as we have equipment and man power available. We want to thank you very much for your time and patience; Backlanes are not sanded, salted or plowed by the Roads Department. If there is a serious public safety issue, Roads MAY/MAY NOT lay sand / salt in the Backlane.". -
11 days ago
#18-00310895
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Snow on Road at 195 WINDERMERE RD SW
Huge ice ruts in alley; I know the City does not normally clear alleys but this is an exceptional situation. City of Calgary Special Assist bus got stuck in ice ruts dropping off girl in wheel chair. This drop off happens daily. Please gr...
CLOSED
Move to 7 Day SNIC Plan. grader is not available; added to sander work list. -
12 days ago
#18-00307768
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Snow on Road at 2204 7 ST NW
311 Response - Your concern has been forwarded to Calgary's Water Services Department. Calgary Water Services is aware and will respond. >>> Street drain still frozen causing water to run down block to next drain
CLOSED
Redirect to Roads / Other Business Unit -
12 days ago
#18-00328385
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