Issue: Sand / Salt request - hazardous/emerg

Specific details of issue: The cul de sac at the end of Shannon road southwest is solid ice. It is impossible to cross on foot

Specific location details: All residents are elderly, it is impossible to access the mailbox by car because of the ice drift in front of it, and we cannot walk on the icy road. The entire loop ice icy and can be travelled in a car only