Submit Catch Basin Concerns Request


For Emergency situations, phone 311. For Ponding or Pooling concerns, refer to the following Map: https://thecityofcalgary.maps.arcgis.com/apps/View/index.html?appid=9c92d1566c064da1bfa0303c03984b93 Enter the location in the top right search field. - - If the Storm Drain or Catch Basin is shown with a Blue circle, this indicates that there is an Inlet Control Device (ICD). ICD's purposely pool water on the street until the stormwater system can accept extra water. - - In these areas, please allow up to two hours for the water to drain - - Do Not submit a request unless it has surpassed two hours

Reporter (will not be shared with public)

Enter as 999-999-9999

Catch Basin Concerns

Use this service request type to capture concerns regarding catch basins such as standing water (non-emergency), damaged, lost items, or trapped animals.

Service Level Agreement

Standard priorities are responded to within 5 days. Major weather events may extend response times.

Instructions

Describe the issue you wish to report including a photo and/or a description.
* Indicates a required field.