Submit Manhole Damage or Discharge Request


For Emergency situations, phone 311

Reporter (will not be shared with public; leave blank to submit anonymously)

Enter as 999-999-9999

Manhole Damage or Discharge

Use this service request type to report manhole concerns such as: manhole lid off or missing, loose or noisy manholes, and manholes that are discharging substances.

Service Level Agreement

Emergency priorities are responded to within approximately 2 hours. Standard priorities are responded to within 5 days. Major weather events may extend response times. Note: A status of "Closed" on your Service Request means Water crews have investigated the issue and identified steps to resolve the concern. If required, they will take steps to ensure the area is made safe before closing the request. Permanent repairs may be scheduled in the future when work crews, parts and equipment are available. Permanent repairs may be impacted if poor weather conditions exist.

Instructions

Describe the issue you wish to report including a photo and/or a description.
* Indicates a required field.