Submit Backlane Maintenance Request

For urgent concerns, call 311.

Reporter (will not be shared with public; provide an email to receive automated updates)

Enter as 999-999-9999

Backlane Maintenance

Use this service request to report maintenance concerns in a backlane. Issues include: gravel concern, low/high manhole, muddy/dusty. If this is an Urgent concern, please call 311. Each year from mid-June to mid-October, Roads crews check the entire backlane network and schedule necessary repairs in priority order. To view this year's schedule, go to and search for backlane repair.

Service Level Agreement

Roads will investigate your concern within 10 days and will ONLY contact you IF more information is needed.


Describe the issue you wish to report including a photo and/or a description.
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