Ice bank on road is preventing water from running off sidewalk. 5" of ice down sidewalk. Every time I chip through one section the water flows over and freezes more sidewalk. Can't clear until road snow/ice bank is removed. This sidewalk is deadly. Please help

Issue: Road Plowing/Clearing request - hazardous/emerg

Specific details of issue: My truck even slid 10 feet down the ice bank when parking

Specific location details: Signal ridge heights and signal ridge view sw