Submit Catch Basin Flooding / Pooling Request

For Emergency situations, phone 311

Reporter (will not be shared with public; leave blank to submit anonymously)

Enter as 999-999-9999

Catch Basin Flooding / Pooling

Use this service request type to capture concerns regarding flooding or pooling is occuring. A photo of the concern will aid crews in prioritising their response.

Service Level Agreement

Emergencies are responded to within 2 hours, other responses within 5 days. Major weather events may extend response times.


Describe the issue you wish to report including a photo and/or a description.
* Indicates a required field.